PRIVACY POLICY OF ROMALUCE FZCO
Last update: April 2025
Romaluce FZCO, with legal headquarters at G06 The Curve Building Al Quoz 3, United Arab Emirates, is the Data Controller of the personal data of users of the website www.romaluce.it. This Privacy Policy is drafted pursuant to Article 13 of Regulation (EU) 2016/679 (GDPR) and Directive 2002/58/EC (ePrivacy), and describes how we collect, use, protect, and share your personal data when you interact with our site.
1. Data Controller
The Data Controller of personal data is Romaluce FZCO, with legal headquarters at G06 The Curve Building Al Quoz 3, United Arab Emirates, and operational headquarters in the EU, email: info@romaluce.it.
2. Personal Data Collected
We collect various types of personal data during your browsing on our site, including but not limited to:
• Identification data: name, surname, email address, phone number, shipping address.
• Browsing data: IP address, browser-related data, information on visited pages and duration of visit.
• Service usage data: purchase data, product preferences, interactions with the site's features.
3. Purposes of Processing
The personal data collected will be processed for the following purposes:
• Providing requested services: to respond to your requests, complete orders, send order confirmations, and communications related to the requested services.
• Improving the site and services: to analyze the use of the site and optimize the user experience (e.g., statistical analysis).
• Marketing and promotional communications: to send promotional communications, newsletters, emails related to products and services that might interest you, subject to consent.
4. Legal Basis for Processing
The legal basis for processing personal data is:
• Performance of a contract: for processing necessary to fulfill a contract (e.g., to process orders and handle payments).
• Consent: for sending promotional communications and for the use of analytical and profiling cookies.
• Legitimate interest: for improving our services and analyzing the performance of the site.
5. Recipients of Personal Data
Personal data may be shared with the following recipients:
• Service providers: third parties who assist us in managing the site and conducting marketing activities (e.g., hosting companies, marketing agencies).
• Competent authorities: in case of legal obligation, data may be provided to competent public authorities (e.g., law enforcement, tax authorities).
6. Data Retention
Personal data will be retained for as long as necessary to achieve the purposes for which it was collected, and in any case, not beyond the terms required by applicable law. Specifically:
• Order data will be retained for the duration of the contract and subsequent tax and accounting obligations.
• Marketing data will be retained until consent is revoked by the user.
7. Data Subject Rights
Users have the following rights in relation to their personal data:
• Right of access: the right to know whether their data is being processed and to receive a copy.
• Right to rectification: the right to correct inaccurate or incomplete data.
• Right to erasure (right to be forgotten): the right to request the deletion of their data, unless there are legal obligations to retain them.
• Right to restriction of processing: the right to limit the use of their data in specific cases.
• Right to data portability: the right to receive data in a structured format and transfer it to another controller.
• Right to object: the right to object to the processing of data for direct marketing purposes.
The user can exercise their rights by contacting the Data Controller using the contact details provided above.
8. DPO (Data Protection Officer) Contact
If applicable, the Data Protection Officer (DPO) of Romaluce FZCO can be contacted at the email address: info@romaluce.it. If not present, data can be requested directly from the Data Controller.
9. Data Security
Romaluce FZCO takes appropriate security measures to protect personal data from loss, misuse, or alteration. Data is processed in ways that ensure its confidentiality, integrity, and availability.
10. Changes to the Privacy Policy
Romaluce FZCO reserves the right to change this Privacy Policy at any time, in compliance with applicable laws. Any changes will be published on this page with an update date. Users are advised to check this page periodically for updates.
